Who we are

moorSITES Web Design and Development is a service offered by Simon Hill trading as HillTopSkills. We are based in Belstone, near Okehampton in Devon, UK.

We take your privacy seriously – collecting only the data we need to be able to provide you with our services. We do not share your data with any other organisations, and make every effort to ensure that the data we hold is kept secure.

What personal data we collect and why we collect it

Enquiring

When you submit an enquiry, we collect your enquiry details, and any other contact details or information that you provide us with. This information is collected solely for the purposes of responding to your enquiry and, if requested, creating, building and managing your website.

Payment Details

We do not collect or hold any card or bank account details.

Cookies

Functional Cookies

The social media sharing buttons on our site are provided by AddToAny (who’s privacy policy can be read at: https://www.addtoany.com/privacy ) and require two cookies to be set, for the purposes of security and the efficient loading of resources. These cookies expire after 24 hours. No personal information is stored within these cookies.

Analytics Cookies

When you visit our site, Google Analytics sets a cookie to enable it to distinguish individual users, which expires after 2 years. It also sets a temporary cookie, which expires after 1 minute, to control the rate of exchange of data with its servers. The cookies do not contain any personally identifiable data.

We use Google Analytics to collect information about the number of visits to our site. We use a standard implementation of Google Analytics, which does not store any personally identifiable information. Visitors’ IP addresses are used, where possible, to determine the area in which their device is located but the IP address itself is not data that can be accessed through Google Analytics. All data in Google Analytics is aggregated and anonymised.

Marketing Cookies

We do not directly set any marketing cookies. However, Third Party content embedded within our site may set additional cookies for their own marketing purposes. Pages on this site may include embedded content (such as Google Maps, YouTube videos and Facebook feeds). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account (such as a Google or Facebook  account) and are currently logged in to that account in your web browser. Third Party cookies can be disabled in your web browser in the privacy section of the browser’s settings – for instructions on how to do this in the most popular browsers, visit the providers’ support sites: Google ChromeApple SafariMozilla Firefox or Microsoft Edge.

Security and Spam Protection

This site employs software to protect against unauthorised login, spam and other malicious activity. Where malicious activity is detected, the IP address from which it originated will be stored.


How long we retain your data

If you provide us with your contact details or other information, we will retain it indefinitely, unless you have specifically requested otherwise or until such time as you request that it is removed. During the time that we retain your details, we will use them only for the purpose(s) for which you gave your consent – such as corresponding over a question or request, receiving news updates, or for processing orders from our shop.


What rights you have over your data

You can request full details of any information that we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

This site is hosted on a secure server situated within the EU. Your contact information, and information for managing your website will also be held securely in our own computer records systems.


How we protect your data

This site employs a secure (https) connection and, as such, any data you exchange with the site is transmitted over a secure, encrypted connection – details of our security certificate can be viewed by clicking on the symbol to the left of our website address in your browser address bar. Access to data held within the site, or within our own computer systems and cloud storage, is password-protected and subject to additional layers of security.


What data breach procedures we have in place

If we suspect that there has been any unauthorised access to, or disclosure of, the personal data we hold, we will immediately inform anyone who we believe may have been affected.


Our contact information

For any matter related to privacy or the storage and processing of personal data, please contact us at: simon@moorsites.com