moorSITES Web Design and Development is a service offered by Simon Hill trading as moorSITES. I am based in Belstone, near Okehampton in Devon, UK.

I take your privacy seriously – collecting only the data I need to be able to provide you with my services. I do not share your data with any other organisations, and make every effort to ensure that the data I hold is kept secure.

What personal data I collect and why I collect it

Enquiring

When you submit an enquiry, I collect your enquiry details, and any other contact details or information that you provide me with. This information is collected solely for the purposes of responding to your enquiry and, if requested, creating, building and managing your website.

Payment Details

I do not permanently store card or bank account details on any of my systems. If you make a card payment via the moorSITES Client Area, the payment is processed externally by either PayPal (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full) or Stripe (https://stripe.com/gb/privacy). If you opt to make a credit or debit card payment via Stripe, your card details are passed via an encrypted connection to Stripe and exchanged for a token, which is then stored in my database. If you change your card details in the Client Area, but do not immediately use the new card to make a payment, the card details will be stored temporarily until such time as they are used to make a payment – at which point they will be transferred to Stripe and exchanged for a token. The moorSITES Client Area database resides on a secure PCI-compliant server to cater for such eventualities.

Cookies

Functional Cookies

If you log in to any of my sites, first-party cookies will be set from my domain solely for the purposes of “remembering” you, your settings and your preferences in your own browser and for keeping you logged in.

Analytics Cookies

No analytics cookies are set when you visit my sites. Analytics data is collected using scripts loaded from my own domain. These do not collect any personally identifiable data and do not track users between sites. For more information visit: https://plausible.io

Marketing Cookies

My sites do not directly set any marketing cookies.

Embedded content from other websites (such as a Google maps, YouTube or Vimeo videos and social media feeds) behaves in the exact same way as if the visitor has visited the other website. In their standard implementations, these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account (such as a Google or Facebook account) and are currently logged in to that account in your web browser. I make every effort to ensure that any Third Party content embedded within my sites is prevented from setting additional cookies for tracking and marketing purposes. If you believe that any embedded content on one of my sites is setting tracking or marketing cookies, please contact me and I will rectify it.

To prevent any site that you visit from setting Third Party cookies, they can be disabled in the privacy section of your web browser’s settings – for instructions on how to do this in the most popular browsers, visit the providers’ support sites: Google ChromeApple SafariMozilla Firefox or Microsoft Edge.

If you would like to protect your privacy and avoid being tracked for marketing and advertising purposes when browsing elsewhere on the internet, you may wish to consider using a privacy-focused browser such as Brave (https://brave.com).

Security and Spam Protection

This site employs software to protect against unauthorised login, spam and other malicious activity. Where malicious activity is detected, the IP address from which it originated will be stored.


How long I retain your data

If you provide me with your contact details or other information, I will retain it indefinitely, unless you have specifically requested otherwise or until such time as you request that it is removed. During the time that I retain your details, I will use them only for the purpose(s) for which you gave your consent – such as corresponding over a question or request, receiving news updates, or for processing orders.


What rights you have over your data

You can request full details of any information that I hold about you. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.


Where I send your data

Both the moorSITES public website and the moorSITES Client Area site are hosted on a secure PCI-compliant server situated within the UK. Your contact information, and information for managing your website will also be held securely in my own computer records systems or cloud storage (see below).


How I protect your data

Both the moorSITES public website and the moorSITES Client Area site use the https protocol and, as such, any data you exchange with the sites is transmitted over a secure, encrypted connection – details of the security certificate can be viewed by clicking on the symbol to the left of our website address in your browser address bar. Access to data held within the sites, or within our own computer systems and cloud storage with Microsoft (https://privacy.microsoft.com/en-gb/privacystatement), DropBox (https://www.dropbox.com/en_GB/privacy) and Google (https://policies.google.com/), is password-protected and subject to additional layers of security.


Data breach procedures

If I suspect that there has been any unauthorised access to, or disclosure of, the personal data that I hold, I will immediately inform anyone who I believe may have been affected.


Contact information

For any matter related to privacy or the storage and processing of personal data, please contact me at: simon@moorsites.com